Omni Demand Understanding: A Benchmark for Contextual User-Intent Inference in Multimodal Interaction

Qi Chen, Yunfei Chu, Haolin He, Yifan Yang, Zihan Liu +13

Natural audio-visual interaction is emerging as an important interface for AI assistants, allowing users to communicate through speech and vision rather than carefully composed text prompts. However, existing benchmarks of interactive capabilities still focus primarily on response quality, leaving a more fundamental question underexplored: can a model correctly infer the user's underlying demand from complex multimodal interaction? Real-world user demands are often underspecified in speech and must be inferred from multimodal cues and dialogue history. This inference is further complicated by ambiguous or disfluent expression and noisy acoustic environments. Conversely, request-like speech may not constitute a demand to the assistant, leading to false triggers. We establish Omni Demand Understanding (ODU) as a distinct multimodal contextual inference problem: given an interaction stream, a model must detect whether a user demand is present and infer intent from multimodal and conversational context. ODU evaluates this capability along five dimensions, covering both single-turn and multi-turn interactions. We construct ODU-Bench using a challenge-driven taxonomy, taxonomy-guided…