FARE: Deep Reinforcement Learning For Fair Exposure Constrained Uncertainty Aware Financial Content Personalization

Arundeep Chinta, Lucas Vinh Tran, Jay Katukuri

Content personalization systems in financial services must ensure fair exposure across diverse offerings-a requirement driven by contractual obligations and the need to prevent "rich-get-richer" dynamics where content with high click-through rate (CTR) dominates while other relevant products receive minimal visibility. Share of Voice (SOV) constraints, which guarantee each content category a target fraction of top-position exposure, address this by promoting product diversity and balanced user discovery. While re-ranking layers atop CTR models are common in practice, we propose two key novelties: (1) framing SOV-constrained ranking as a deep reinforcement learning problem analogous to constrained trade execution in algorithmic finance, and (2) explicitly incorporating CTR prediction uncertainty into the agent's state space and policy design-enabling larger ranking adjustments for high-uncertainty predictions where deviation from CTR-optimal ordering is less costly. We introduce FARE (Fair Ranking Executor), a modular uncertainty-aware execution layer that translates any black-box CTR model's predictions into SOV-fair rankings without retraining the underlying model. Our…