REFINE: A Resilient Evolution Framework for Intelligent Enterprise Alert Triage in Security Operations Centers

Huimin Chen, Quan Long, Yanhao Wang

Security Operations Centers (SOCs) process large volumes of alerts daily. Alert triage prioritizes high-risk threats while reducing manual review of benign alerts. LLM agents can reason over logs and threat intelligence, but struggle to keep aligned with organization-specific, rapidly evolving SOC operational standards. We introduce REFINE, an LLM-agent framework for enterprise alert triage. REFINE encodes analyst expertise as structured skills and continuously adapts using analyst disposition feedback. It enforces recall = 1.0 as a hard constraint during evolution to maximize auto-closure of false positives, and identifies judgment blind spots by combining alert distributions with model error boundaries. Evaluated on four real industrial SOC scenarios across four MITRE ATT&CK phases with temporal split: REFINE achieves recall=1.0 on all evolution sets. On future test windows, it retains recall=1.0 in three scenarios; the degraded case reaches 0.807 recall, still outperforming self-evolution baselines (0.49-0.58).