FIGS: Evaluating Multi-Turn Sycophancy Without Penalizing Empathy

Sidharth Pulipaka, Ruta Binkyte, Ivaxi Sheth, Sahar Abdelnabi

Large language models frequently fail to balance staying truthful with being supportive. They often exhibit sycophancy in responses to users, agreeing with false claims, offering unwarranted flattery, and giving advice skewed toward users' expressed views. In reality, sycophancy rarely happens in a single exchange; it may emerge organically as users repeatedly insist or subtly steer the dialogue over time. Current evaluations, however, rely on rigid, single-turn tests or fixed scripts that fail to capture these natural dynamics. Furthermore, these benchmarks often mistake showing basic empathy for yielding, penalizing models for acknowledging a user's feeling. This view may drive future models to over-correct into cold, dismissive rigidity. To address this gap, we introduce FIGS (Factual Integrity and Grounded Support), a dual-axis evaluation framework built around extended, realistic dialogue. We use an adaptive 10-turn conversational simulator that dynamically challenges the target model, reflecting how users repeat requests, push back, or steer a conversation toward a preferred answer. To accurately evaluate these trajectories, we apply a taxonomy that strictly separates…