Improving Proactive AI Assistance with Hierarchical Procedural Understanding

Jin-Seop Lee, TaeYeon Won, SeongJun Jung, JungHoon Kim, Boyang Albert Li +3

Proactive AI assistants continuously observe a user's activity and decide whether to provide new guidance or remain silent. They should provide appropriate guidance for the task, determine when to provide the next guidance based on task progress, and adjust the guidance level to the user's expertise and needs. Supporting these capabilities requires training and evaluation data that reflect procedural structure and capture how guidance should adapt to task progress and user needs. However, existing datasets either focus on detection-based proactive understanding or provide procedural guidance at a fixed granularity. Fixed-granularity guidance provides limited information about fine-grained progress and broader procedural context, making it difficult to determine completion and adapt guidance granularity. To address these limitations, we introduce the ProactiveCoach suite, comprising ProactiveCoach-Instruct for training, ProactiveCoachBench for evaluation, and fine-tuned VLMs with an adaptive guidance system. ProactiveCoach-Instruct provides hierarchically structured guidance at the phase, step, and action levels for learning task progress and procedural context.…