Generative AI translations in high-stakes emergency messaging

Nune Ayvazan, Anthony Pym, Yu Hao

Emergency messaging such as extreme-weather reports and earthquake instructions can involve high stakes, to the extent that translation errors can lead to tragic consequences. The use of machine translation or generative artificial intelligence might therefore not be recommended. On the other hand, time savings in the initial translation can allow greater investments of resources in revision and authorization processes, as well as a wider range of target languages. An experiment with generative AI translations of an earthquake instruction text from English into Chinese and Spanish shows that use of discourse-specific prompts can considerably improve understandability and actionability, although the translations may still not be trusted by translators. Human revision is still required, not only to detect errors but also because of the ethical need for someone to take responsibility for any errors or delays in such messaging.