Measure Before You Train: Typed Decision Models vs. a Classical Baseline vs. a Generative LLM for Routing a Personal Multilingual Inbox
Personal email agents decide, for every message, what it is, whether it is urgent, whether to draft a reply, create a task, or ignore it. Their error rate is rarely measured: the stored labels were written by the system itself. We present Foyer, a self-hosted personal inbox agent in daily use, and a measurement protocol (stratified sampling, frozen snapshots, thread-grouped splits, pre-registered hypotheses, human labels in the agent's review loop) that yields ground truth before any training. On 739 real Italian/English emails labelled by the owner (231 unbiased, 500 adversarially sampled), we compare nine systems under thread-grouped cross-validation: the production keyword rules, a TF-IDF + logistic-regression baseline, local typed decision models (Tev1, Nimble), a hosted decision model (Nimble v4-max), and hosted generative LLMs (Qwen2.5-7B, Gemma 4 26B/31B). Four results. The production rules score 28% on message type against a 58% majority class: the field shown most prominently carried no information. With ~200 labels, logistic regression has the highest accuracy on every field (type 0.79, urgency 0.74, needs-reply 0.83, is-noise 0.90), though it never predicts the two…
- arXiv
- 2610.32955
- Authors
- Federico Lucca
- Categories
- cs.CL · cs.HC · cs.LG