Knowing When to Intervene: Causal Evaluation of AI Agents

Ayush Sawarni, Wenqian Xing, Tijana Zrnic, Ramesh Johari, Vasilis Syrgkanis

Current evaluations of agentic AI systems primarily rely on benchmarks. However, the static nature of benchmarks makes them uninformative about the value of auditing interventions at deployment time. For reliable deployment, we often need to determine within an agent's trajectory whether or not to intervene, e.g., by verifying the agent's current output or steering it toward different behavior, using either human review or more costly models or time-consuming agentic supervision. The value of such interventions is fundamentally a causal inference question, asking whether the causal effect of such an intervention is beneficial for the final outcome. Estimating this causal effect is particularly challenging due to the dynamic nature of the problem: the impact of an intervention depends on the current context and environment, as well as the agent's future behavior. We develop the first methodologically grounded framework for evaluating the causal effects of randomized interventions within agent trajectories. By leveraging a relatively small dataset of agent trajectories collected under randomized interventions such as verification or screening, we can estimate the dynamic causal…