Early Signals of Problematic AI Use: The Longitudinal Roles of Motivation and Emotional Engagement

Jina Suh, Constance Hadley, Koustuv Saha

Longitudinal evidence about the psychological impact of conversational AI use remains scarce. We report a survey study of 114 adults who reported their level of problematic AI use one year after reporting their motivations (for escape, social, entertainment, and instrumental reasons) for engaging with AI. We found high levels of AI motivation of all types predicted later problematic AI use, especially when participants turned to AI for managing their feelings and overcoming difficulties. Our findings imply that AI motivation could be used as an early warning signal of potential problematic use, especially if individuals engage with AI for emotional purposes over time.